It was a pleasure to sit down with Tim Keohane at the MD Expo, a man deeply embedded in the lineage of medical innovation. As the vice president of a niche market company, Tim brings a fascinating product to the fore—a gas indicator essential for ensuring the accurate delivery of anesthetic vaporizer concentration output.
The Roots of Innovation
Tim's journey into the medical industry is not just a career path but a family legacy. He tells the story of his grandparents, who were pioneers in the anesthesia field. His grandfather, an inventor known for his multiple patents on vaporizers, and his grandmother, a skilled salesperson, began what would become a lasting family business. "They were a dynamic duo," Tim recalls, painting a vivid picture of a partnership that combined technical genius with charismatic selling.
A Small Business with a Big Impact
Today, Tim operates out of Buffalo, New York, where his small but mighty team of eight at AM Bickford continues to make significant strides in the medical field. They specialize in the Riken Gas Indicator, a product that has stood the test of time, ensuring that anesthetic vaporizers function correctly—crucial for patient safety during procedures.
Keeping the Connection Personal
What sets AAM Bickford apart in a market dominated by giants is their personal touch. "When you call us, you get a real person immediately—no account numbers, no waiting," Tim explains. This approach not only enhances customer service but also ensures quick problem resolution, which is vital in the healthcare setting.
Rapid Response and Reliability
Tim emphasizes their commitment to fast service, noting that their products are calibrated and ready to ship within 24 hours of receipt, ensuring minimal downtime for their clients. This efficiency is a cornerstone of their business philosophy, aiming to provide reliability that healthcare providers can trust.
Connecting with AM Bickford
For those interested in learning more about their products or needing assistance, Tim encourages reaching out via their website at ambickford.com or directly through email. His approachability underscores the company's dedication to customer support and community engagement.
Tim's presence at MD Expo wasn't just about showcasing a product but about highlighting the human element in healthcare technology—a family-driven mission to enhance patient care through innovation and attentive service. As we wrapped up our talk, his passion for both the technology and the people it serves was unmistakably clear, making AM Bickford a standout in the busy medical technology landscape.
To listen to Tim's live interview on HTM On The Line Podcast at MDExpo Vegas, click here and skip to the 23:36 minute mark.
This podcast is sponsored by The College of Biomedical Equipment Technology. You can find out more information about this outstanding institution at CBET.EDU.
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